If you have any questions about our gardening tools, your order or our website, we’re here to help.
You can contact us using any of the details below:
Email
info@detechtrade.com
Phone
07512627611 (standard UK call charges apply)
Postal address
De Tech Rules Ltd
98 Chipperfield Road
Birmingham B36 8BP
United Kingdom
Customer service hours
We aim to respond to enquiries as quickly as possible. If you contact us outside normal working hours or on UK public holidays, we will reply on the next working day wherever we can.
Order and returns enquiries
For questions about an existing order, shipping, returns or refunds, please include:
- Your full name
- Your order number
- The email address used at checkout
- A brief description of your question or issue
If your query relates to a damaged or faulty item, please also attach clear photos so we can review the problem and help resolve it faster.
Feedback
We welcome feedback about our products and website. Your comments help us improve our range of gardening tools and the service we provide to customers across the UK.